Frequently Asked Questions

How Do I get Started?

Feel free to text or email me to schedule a free 15-minute consultation or to book your first session. You can also click the “Get Started” button above—whichever feels easiest for you! My email and text platforms are secure and HIPAA-compliant, so you can reach out with peace of mind. I’ll be in touch within 24 business hours, and I look forward to connecting with you soon!

Email

cozycouchcounseling@proton.me

Phone
+1 (850) 972-8141

What forms of payment do you take?

I offer self-pay options and provide a sliding scale fee based on financial need. I also accept insurance from Aetna, BlueCross BlueShield, Cigna, Oscar, Oxford, UnitedHealthcare, and Tricare East.

How can I use my insurance to pay for sessions versus paying out of pocket?

To pay out of pocket, I will send you an invoice when scheduling and ask that you pay 48 hours before your scheduled session to confirm your scheduled time.

If you want to utilize a commercial insurance plan, such as Aetna, BlueCross BlueShield, Cigna, Oscar, Oxford, UnitedHealthcare, please click the link below to verify coverage. Once on my headway profile, click the button that says “Add Insurance.” Headway will take care of the rest. You may also book a session on the Headway site or contact me directly to do so.

Headway Profile

*To utilize Tricare, please contact me directly by emailing me below with your full name, sponsor name if not yourself, sponsor ID, and date of birth. You may also choose to email me a copy of your military ID. 

cozycouchcounseling@proton.me

How often will I have to attend sessions?

In the beginning, therapy sessions are typically scheduled weekly or every other week, depending on your needs and goals. Over time, as progress is made, sessions may become less frequent, transitioning to every few weeks or once a month for long-term support and maintenance.

What is your cancellation policy?

Please cancel sessions at least 24 hours in advance. Sessions not canceled within 24 hours will be subjected to a $50 cancellation fee. I reserve the right to extend a courtesy for a no-call no-show.

Do you take calls after hours?

As a therapist, my commitment is to providing high-quality, compassionate care during our scheduled sessions. To ensure I can be fully present and focused during our work together, I do not take calls after hours. This helps me maintain a healthy work-life balance, which ultimately benefits both my well-being and the care I offer to clients. Establishing clear boundaries is essential for fostering a safe and effective therapeutic relationship. If you are experiencing a crisis outside of regular hours, I encourage you to reach out to a trusted support network or utilize emergency services. Your mental health is important, and I am here to support you during our dedicated time together.